Terms and Conditions for Kastakar Agencies

Welcome to Kastakar Agencies, your trusted distributor of Blue Star products and solutions. Please read the following terms and conditions carefully before engaging in our services or purchasing our products. By interacting with Kastakar Agencies, you agree to these terms.

1. General

1.1 These terms and conditions govern the purchase of products and services from Kastakar Agencies.
1.2 Kastakar Agencies reserves the right to update or modify these terms at any time without prior notice.

2. Product Availability and Pricing

2.1 All products are subject to availability. Kastakar Agencies is not liable for delays caused by supply chain issues.
2.2 Prices listed are subject to change without prior notice due to market fluctuations or manufacturer revisions.
2.3 Taxes, duties, and other charges applicable under the law are to be borne by the customer.

3. Orders and Payments

3.1 Orders are confirmed only upon receipt of full or partial payment as agreed.
3.2 Payments must be made through approved methods, including cash, bank transfer, or authorized digital payment platforms.
3.3 Kastakar Agencies reserves the right to cancel orders if payment is not received within the agreed timeline.

4. Delivery and Installation

4.1 Delivery timelines are estimates and may vary due to unforeseen circumstances.
4.2 Installation services are provided for select products and are subject to additional charges unless stated otherwise.
4.3 The customer must ensure access to the premises for delivery and installation purposes.

5. Warranty and Repairs

5.1 All Blue Star products are covered by the manufacturer’s warranty as per their terms and conditions.
5.2 Warranty claims must be accompanied by valid purchase documentation and adhere to manufacturer guidelines.
5.3 Kastakar Agencies is not responsible for product damage due to improper use or unauthorized servicing.

6. Returns and Refunds

6.1 Returns are accepted only for defective products or discrepancies in order within 7 days of purchase.
6.2 Refunds will be processed after inspection and approval by Kastakar Agencies.
6.3 Products damaged due to customer mishandling are not eligible for returns or refunds.

7. Liability

7.1 Kastakar Agencies is not liable for any indirect, incidental, or consequential damages resulting from the use of products or services.
7.2 The customer assumes responsibility for ensuring proper usage and maintenance of the purchased products.

8. Privacy Policy

8.1 Kastakar Agencies ensures the confidentiality of customer data and will not share it with third parties without consent.
8.2 Customer data may be used for internal communication, service improvements, and marketing purposes.

9. Dispute Resolution

9.1 Any disputes arising shall be resolved amicably. If unresolved, they will be subject to the jurisdiction of courts in Nagpur, India.

10. Contact Information

For any inquiries, complaints, or support, please contact us:
Kastakar Agencies
Shop no-8 UGF, Sanskrutik Sankul, jhansi rani sq, Sitabuldi, Nagpur 440012
+91 9423435333
mh.kastakar@gmail.com